Armed
Community Safety Officer
Location: Boynton Beach, FL
Department: Security
Summary: To serve and protect the members, guests, employees, property and other resources of Quail Ridge properties in accordance with applicable laws, departmental policies and procedures, and Association Rules and Regulations.
Education and experience
- Must be at least 21 years of age
- Must have a high school diploma or its equivalent
- Must have current State of Florida security D License and the G Armed Security License
- Must have a valid State of Florida Driver’s License
- Must obtain and maintain CPR, AED, and 1st Aid certifications
- Must be insurable under Quail Ridge’s vehicle insurance policy
- Must have clean criminal and motor vehicle records
- Military, law enforcement, emergency medical or significant security experience is preferred
Duties will include but not be limited to the following:
Essential functions
Gatehouse Duties:
- Access control – verify guest authorization and process entrants to the community
- Assist in the maintenance of resident/member files to include master information updates and temporary/permanent guest list updates
- Check the driving license of all guests/vendors entering the property
- Issue and account for all residence and building keys in accordance with applicable policies and procedures
- Monitor residential and perimeter fence alarms and dispatch patrol units as needed
- Monitor telephones, cameras, and 911 pager, and alarm systems. Address member/resident concerns as needed
- Dispatch and keep patrol units informed in the event of Medical Emergencies, Alarms and Incidents
- Accurately note and report all activities
- Maintain the gatehouse(s) in a clean and orderly manner
- Must be able to lift 50lbs, and be able to run from danger, or to assist another
- Provide assistance to residents/members as needed
- Observe and report any suspicious or significant activity within sight of your post
- Maintain gatehouse log books, patrol logs and incident reports as needed
- Read all current Directives and Postings
- Refer any vendor/resident conflict to the Shift Supervisor
- Monitor property access
- Keep apprised of property incidents
- Must meet required attendance policies/procedures/requirements
- Perform other duties as assigned
Patrol Duties:
- Patrol the interior streets, common areas, residential areas, and perimeter fence-line [when appropriate] of Quail Ridge
- Observe and report violations of Association Rules and Regulations to the shift supervisor, issuing written citations when appropriate
- Respond to all emergencies and incidents as directed by the Gate Officer or Shift Supervisor
- Respond to and investigate all residential and perimeter alarms, including entering and “clearing” homes, and conducting foot patrols along perimeter fences when needed
- Observe and report any property damage to the shift supervisor
- Report all street and residential light malfunctions
- Lock and open designated buildings/offices as directed
- Provide traffic control as needed
- Investigate suspicious situations or activities, and inform the Shift Supervisor
- Conduct tests of all equipment at the start of shift, to assure proper functioning. Report problems and malfunctions to the shift supervisor
- Maintain the Department’s vehicles and equipment. Report problems and malfunctions to the Shift Supervisor
- Perform other duties as assigned
Knowledge, skills and abilities
- Must be able and willing to take directions
- Must complete tasks as assigned
- Must be a self-starter and eager to learn
- Must be able to recognize and solve problems
- Must possess time management skills
- Must maintain high performance standards
- Knowledge of safe, efficient mechanical operation of vehicles, golf carts and other
- Must have the ability to communicate fluently in written and spoken English. (Second language is desirable)
- Must be computer literate
- Ability to remain calm, think, and make decisions under stress
- Must present and neat and clean appearance
- Must have great interpersonal skills
- Must have the ability to multi-task, in a fast-paced customer service oriented environment
- Must be willing to take the initiative, and have the ability to perform assigned tasks with minimal supervision
- Ability to follow written and oral directions
- Must be able to operate necessary equipment safely and efficiently
- Must be able to walk extensively as well as sit or stand for extended periods of time while performing job functions
- Must be able to lift up to 50lbs in various forms
- Must be physically able to – run, jump, protecting one’s self from physical harm may be required.
- Ability to stand for extended periods both indoors and outdoors in the heat, cold, rain, etc.
Working conditions
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion.
- Must be regularly available and willing to work at least 8 hours per day, 40 hours per week, or such other hours per day or hours per week as the employer determines are necessary or desirable to meet its business needs.
- Must be available and willing to work weekends and holidays as the employer determines are necessary or desirable to meet its business needs.
- Must be available and willing to work overtime per day or per week as the employer determines is necessary or desirable to meet its business needs
- Frequent standing, talking, hearing, seeing, walking, feeling, and finger and hand manipulation to operate objects, machinery, safety patrol vehicles, computer, or controls.
- Required balancing, stooping, kneeling, reaching, lifting, grasping, crouching, carrying, pushing, pulling, twisting above the waist, bending at waist, repetitive hand and arm motion.
- Requires frequent walking primarily on varied levels of surface for periodic periods throughout the day.
- Must be able to walk extensively as well as sit or stand for extended periods of time while performing job functions.
- The employee is exposed to wet and/or humid outside weather conditions.
- While performing the duties of this job, requires the use of personal protective equipment/gloves.
- Reaching with hands and arms above shoulder heights, below the waist or lifting as required throughout the workday.
- Must be able to lift 50lbs, and be able to run from danger, or to assist another. Proper lifting techniques required
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